Last Updated:15th October 2020
By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app and if you don’t agree, please delete the app from your device(s).
If you agree with the Terms and Conditions, and the way we capture, store and use your data as defined in the Privacy Policy, you are welcome to install the app on as many devices as you wish and hope you enjoy doing so.
WHAT YOU CAN’T DO:
You’re not allowed to copy, or modify the app, any part of the app or our trademarks in any way.
You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions without our explicit written permission.
The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to MyBuzz Technologies Ltd.
OUR RESPONSIBILITIES TO YOU:
MyBuzz Technologies Ltd is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
We will never charge you for features or services that are currently offered free to all users, with the exception of free trial periods or special, temporary offers.
The MyChristmasBuddy app stores and processes personal data that you have provided to us, in order to provide our Services to you within the app.
All data shared with us is treated as highly confidential and with the upmost respect as described in our Privacy Policy. Please read the Privacy Policy as soon as possible to understand what we will be collecting from you and what we will be doing with that data.
SECURITY AND THINGS TO BE AWARE OF:
It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the MyChristmasBuddy app won’t work properly or at all.
You should be aware that there are certain things that MyBuzz Technologies Ltd cannot take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but MyBuzz Technologies Ltd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, MyBuzz Technologies Ltd cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, MyBuzz Technologies Ltd cannot accept responsibility.
UPDATES TO THE APP:
With respect to MyBuzz Technologies Ltd’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. MyBuzz Technologies Ltd accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on the App Store and you’ll need to download the updates if you want to keep using the app. If Automatic Downloads is disabled on your device, you may need to update manually through the App Store app in order to receive the most recent features and fixes.
Updates provided by MyBuzz Technologies Ltd for MyChristmasBuddy will be done at our discretion. We will never promise to provide specific fixes or functionality to a specific timeline, but will always endeavour to keep the app as bug-free and stable on the supported devices and OSs as we can in order to provide the best possible service to you.
To support our efforts, you promise to always accept updates to the application when offered to you, unless doing so would compromise your ability to use the app.
We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
PRODUCT SUPPORT:
Our support team are available to help you with the app, answering any questions or helping if you have a problem.
We offer a number of support channels, including:
* Frequently Asked Questions on our website https://www.mychristmasbuddy/faqs/
* Facebook Community Page https://www.facebook.com/mychristmasbuddy
* Twitter Feed @mychristmasbuddy
* Instagram Feed @mychristmasbuddy
* Direct support via our support team support@my-christmas-buddy.com
We endeavour to respond to all support tickets. If you haven’t received a response, please check your Junk Mail folder as sometimes our replies are incorrectly treated as junk email.
Our team work very hard, but need to sleep occasionally. Our office hours are:
08:30 to 17:00 Monday to Friday – UK Time. We don’t offer support during weekends or UK public holidays.
Any support tickets or responses received outside these times will be dealt with as soon as we can on the next working day.
CHANGES TO THIS TERMS AND CONDITIONS:
We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.
CONTACT US:
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us.
You can contact us with questions through the app Feedback facility in the menu, or directly to support@my-christmas-buddy.com
LICENSES AND COPYRIGHT
The MyChristmasBuddy name, logos, brand, app and all files included with the app are copyrighted to MyBuzz Technologies Ltd unless otherwise stated.
Icon fonts are provided by FontAwesome, copyright owner Dave Gandy – http://fontawesome.io”. This is licensed under SIL OFL 1.1 http://scripts.sil.org/OFL