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For info, our working hours are based on UK time, Monday – Friday 8am to 5pm excluding public holidays and Christmas Day, so if your email is sent over a weekend then we may not respond until the next working day.
We will ALWAYS respond to your emails, so if you haven’t received a reply, please check your Junk Mail folder as they sometimes fall into there.
Note: Hotmail and Yahoo accounts are particularly bad for junk mailing emails, so if you have an outlook.com or hotmail.com account, please keep a close eye on the junk mail!
While you wait, why not check out our FAQs – it might answer your question straight away.